Next Available: Fall 2024
Matt Castillo
Freelance Design & Leadership
I'm a product design leader with 12 years of experience at companies like Kandji, Shippo, and Lyft. As a designer, I partner on strategy, then ship designs with both speed and quality. As a leader, I help orgs build healthy and effective design teams. Learn more
Featured work
Additional work available upon request
At Kandji, I led design of products that improved core experiences for IT admins, while attracting larger customers
Overview
As a design lead, I worked on several products that helped IT admins manage and customize devices within their fleet. After being promoted to Director, I led the design and research team to execute a new strategy for moving Kandji upmarket — creating an array of products that allowed enterprise orgs to better monitor, secure, and automate configuration of devices at scale. In the process, I also grew the team by 2x in less than a year, and oversaw the planning and implementation of a new design system.
timeline
2021–24
contributors
Megan Farhat • Kathryn Yoo • Jackie Su • Robin Fu • Rachel Rochin • Yumeng Chen • Kristina Wang • Becky Lau
services
Enterprise SaaS
Zero-to-One
Strategy
iOS, iPadOS, macOS
Web
Design Systems
Leadership
At Shippo, I made it easier for merchants to purchase labels, process shipments, and automate their fulfillment process
Overview
Shippo helps merchants by syncing orders from their online stores and providing tools to easily fulfill and ship them. As a design lead, I worked on multiple features across Shippo's platform, including the primary label checkout experience, a shipment manifest generator, and an automation builder for integrating store data and applying shipment info. As a player-coach, I also led hiring and managed a small team.
timeline
2019-2021
contributors
Julia Starkov
services
Fulfillment
Checkout
Responsive Web Apps
Integrations
At Lyft, I designed new flows for riders and drivers to report accidents, and an internal tool for processing claims
Overview
As a designer on the Safety & Insurance team, I worked on several features aimed at making Lyft safer for riders, drivers, and the public. The main project that I led was a new accident reporting platform that allowed users to get help and submit insurance claims after an accident. This included an internal tool for Lyft's claims specialists to process the reports and provide long-term support.
timeline
2018–19
contributors
Alyssa Hitchcock • Alexandra Michaelides • Dave Shih
services
Rideshare
Insurance
Web
iOS + Android
Internal Tools
Services
Hands-on
Product Design
I’m an end-to-end design partner for every step of the product development process: from research and strategy through delivery.
Product Design
UX Research
Design Systems
Strategy
Branding
Web Design
Design Engineering
Pitch Decks
Fractional
Design Leadership
I’m an experienced manager and leader, and can help you build healthy design teams, from hiring through ongoing management.
Coaching
Design Feedback
Sourcing & Hiring
Career Development
Team Culture
Operations
Meeting Facilitation
Approach
Optimize for impact
From kick-off through launch, I work collaboratively with your team to help achieve your business goals
Get to better, faster
Rapid iteration is the fastest way to quality — I share prototypes early and often to move the work forward
Flex with your needs
I leverage my skillset to adapt to any stage of the product development process
Inquiries
Let's work together
If you have a project in mind, reach out and let’s chat. I’ll be happy to share more samples of my work and answer any questions.