Work

For the past nine years, I’ve had the opportunity to work on teams and products of all shapes and sizes. Below is a timeline of my work history.

Note: Case studies are password protected. Contact me at hi@mattcastillo.com for access.

Kandji

Lead Product Designer
Oct 2021 – Current

At Kandji, I'm a Lead Product Designer on the Device Experience team. I work to bridge the gaps between IT admins and employees with intuitive and delightful experiences on macOS, iOS/iPadOS, and the web. Since joining, I've also organized Kandji's design systems for native apps and created processes for UX research and discovery.

Contact for access Created with Sketch.

Shippo

Lead Product Designer
Nov 2019 – Sep 2021

I joined Shippo to establish product design as a function, by implementing a research-driven design process and leading a growing team. I worked to improve the fulfillment experience for online merchants through automations and improvements to the core shipping flow.

  • Oversaw design of the merchant experience, including the core shipping flow and automation platform
  • Established processes for product design, UX research, and the implementation of Shippo's first design system
  • Managed a growing product design team by providing coaching and 1:1's, formalizing a hiring process, and facilitating planning

Contact for access Created with Sketch.

Lyft

Senior Product Designer
Aug 2018 – Oct 2019

At Lyft, I designed features that made it safer for riders and drivers to be on the road and get support after motor accidents. I honed skills in craft, collaboration, and storytelling to execute org-wide product efforts.

  • Designed end-to-end accident reporting experiences used by Lyft drivers, riders, and support associates
  • Contributed to features for driver road safety and telematics
  • Fostered cross-functional collaboration across design, product, support, marketing, legal, and more

Contact for access Created with Sketch.

Popular Pays

Product Designer
Sep 2017–Aug 2018

At Pop Pays, I optimized the mobile experience for content creators working with brands on social campaigns with a focus on onboarding and workflow, as well as internal branding efforts.

  • Optimized content creator experience with a redesign of the Pop Pays mobile app, onboarding flow, and notifications experience
  • Helped launch several product marketing and brand campaigns

Contact for access Created with Sketch.

Yello

Product Designer
Mar 2015 – Aug 2017

At Yello, I designed a best-in-class suite of mobile apps used at recruiting and hiring events across the United States and Europe. Additionally, I saw the design team grow from one to four, and established Yello's design culture.

  • Led design efforts across web, iOS, and Android, including the launch of Yello’s flagship mobile app to 1,000’s of recruiters and staff
  • Grew design team and implemented first-ever design system

Contact for access Created with Sketch.

Misc. Design

Freelance Designer
2012 – 2018

Before I went in-house, I got my start at boutique agencies in Chicago and Austin back when product design was called "doing apps and websites".

  • Designed an iOS word game for an elite NFL cornerback
  • Helped launch the first website for the Circuit of the Americas in ATX
  • Created logos, posters, and other materials

Contact for access Created with Sketch.